Medical Priority ProQA Software
ProQA is an integrated and certified software program that our dispatchers use to take fire and EMS calls. It determines what resources to send to the call being taken based on the severity and nature of the call.
Program Details
We use this structured program to quickly and efficiently gather critical information required for every call, including: address, callback number, caller name, and chief complaint. Drop-down answer choices make it quick and easy to navigate through the key questions that determine the response needed for the call. Links make it easy for call-takers to quickly give pre-arrival instructions appropriate for the case.