Cancellations for a scheduled program must be requested a minimum of two weeks (14 days) before the respective start date to receive a 100% refund minus any processing fees.
A transfer from one paid program to another is contingent upon availability of spots within the desired program. If the program is at maximum capacity, a transfer will not be allowed. Transfers must occur in the same calendar year.
Request a refund check or debit/credit card refund for the amount paid; minus any processing fees. Please request a refund by filling out our online Cancellation Form.Checks will be issued within 90 days of written request
Any concerns towards the cancellation policy may be addressed to the HCPR’s Department Director, Chris Stice at the Hamilton County Parks Administration Office by phone at 317-770-4400.