Cancellations for a scheduled program must be requested a minimum of two weeks (14 days) before the respective start date to receive a 100% refund minus any processing fees.
All refunds are subject to the State Board of Accounts claim procedure and may take 60-90 days. All refunds will be returned by check in the mail.
A transfer from one paid program to another is contingent upon availability of spots within the desired program. If the program is at maximum capacity, a transfer will not be allowed. Transfers must occur in the same calendar year.
Any concerns towards the cancellation policy may be addressed to the HCPR’s Department Director, Chris Stice at the Hamilton County Parks Administration Office by phone at 317-770-4400.
